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Client receiving a professional facial treatment at a med spa

Med Spa Patient Retention: Why Automated Follow-Up Separates the Winners from the Rest

The med spas that retain patients automate their follow-up. Here's how journeys, SMS, and appointment-anniversary triggers keep patients coming back.

Laptop screen showing marketing analytics graphs in a modern office

The HIPAA-Compliant Klaviyo Alternative Healthcare Providers Actually Need

Klaviyo won't sign a BAA and is built for e-commerce, not PHI. Here's what a HIPAA-compliant Klaviyo alternative needs for med spas.

Marketer reviewing email campaign analytics on a laptop at a desk

HIPAA Email Marketing for Med Spas: Why Mailchimp Falls Short (and What to Use Instead)

Mailchimp won't sign a BAA and bans PHI on every plan. Here's what HIPAA-compliant email marketing actually requires for med spas.